ON POINTE RETAIL CONSULTING SERVICES

CUSTOMER STRATEGY AND MARKETING

It all starts with the customer

Retail in today's world is more than ever about the customer and their ever increasing expectations.  Who is your customer?  What do they really want?  Do they feel valued?  We help companies build a customer focused organization.

COST OPTIMIZATION

Achieve Your Goals

Expedite your transformation by taking  costs out of the system to reinvest in key initiatives.
Deliver results for your organization with tested tools and processes that have generated millions in sustainable savings in both direct and indirect spend for other clients.  We look at all aspects of your business including vendor negotiation, supply chain and more to find savings.

STRATEGIC BUSINESS PLANNING

Establish your direction

We help companies benefit from having a strategic plan. The process of developing a plan helps the team step back and examine where they are, where they want to go, and how to get there. In the absence of a plan, work still gets done on a day-to-day basis but often lacks a sense of purpose and priority.  Our approach includes 7 basic elements:

• Vision Statement

• Mission Statement

• Core Values

• SWOT analysis 

• Long Term Goals

• Yearly Objectives

• Action Plans 

Together we create a roadmap for success.

FREE INTRODUCTORY CONSULTATION

Expert Guidance

We begin by listening to our clients.  What do you love about the business?  What do you wish would be better?  It all starts with understanding the needs of the client and building an individual plan to help you be even more successful.